Our Thirty (30) Day Return Policy
This return policy applies only to purchases made through www.rogalife.com. If you purchased a Roga through a third-party marketplace and you are interested in making a return, then please contact that third-party marketplace.
If you are unhappy or unsatisfied with your Roga device you may return your Roga device within thirty (30) days of activation of your Roga account after you received the device for a full refund. This will get refunded via your original payment method.
In order to receive your refund you must request a return within thirty (30) days of activation. The date of activation is the earlier of the date that you first linked your Roga to an account using the Roga application, or the date that is 30 days after you purchased your Roga through www.rogalife.com.
Again, this Roga return policy applies only to purchases made from www.rogalife.com.
Below are instructions on how to return your Roga and receive your refund.
RETURN PROCEDURE
To request a return, please send an email to [email protected].
A return shipping label will be provided to you. Use the shipping label to ship your Roga back to us.
Once you have requested your return, you are eligible for a refund of the initial payment, as long as the Roga device is sent back to us and received in perfect condition within thirty (30) days from the date you requested the return. If we do not receive your Roga device within thirty (30) days after you request the return, you will not receive a refund.
Once a return is requested, we will issue the refund.
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